www.staging.trustyou.comAll-in-one Guest Experience Solution for Hospitality - TrustYou

Products CXP CDP chatAI Resources Blog Events Best Practice Guides Case Studies eBooks Webinars White Papers Customer StoriesMenu Products CXP CDP chatAI Resources Blog Events Best Practice Guides Case Studies eBooks Webinars White Papers Customer StoriesEN FR DE IT ES JA ZH PT EN Sign In Contact us EN FR DE IT ES JA ZH PT EN Happier Customers. Engaged Customers. Repeat Customers: Collect and analyze reviews and surveys. Gain insights and market to customers effectively. Engage with the speed of AI. Request a Demo Trusted by more than 100,000 partners Customer Experience Platform (CXP) CXP collects all reviews, powers your own surveys, and makes the customer experience actionable for your entire organization Insights into reviews and surveys in one platform Respond to feedback with the speed of AI Use positive feedback to drive more revenue Explore CXP Customer Data Platform (CDP) CDP turns insights into revenue by unifying all customer profiles and personalizing marketing campaigns Merge customer data from your PMS, CXP, chatAI, loyalty program, and more Deliver personalized campaigns to leading marketing tools Empower front desk with customer lifetime knowledge (browser plugin) Explore CDP chatAI Platform Deliver relevant information on demand, improve customer engagement and data collection chatAI responds to 95% of customer questions, so you don’t have to chatAI convinces more customers to book with you chatAI collects customer preferences & feedback for CDP & CXP Explore chatAI Why Our Partners Trust Us 150+ Global & Local We operate with a team of 150+ people globally and locally in 100+ countries 1m+ Trusted Data Our data is the benchmark for hospitality & travel data with 1m+ accomodations covered 95% Integrations We are connected with 95% of review and customer data partners out of the box 97% Top-rated Support 97% support satisfaction rate from leading global chains Hospitality & Travel Focus We serve a wide range of customers ranging from hospitality to search engines, DMOs, Tech Startups, TMCs, and more 99 /100 Product Quality 99/100 Hotel Tech Report Quality Score (we are working hard on getting the last 1% right) People Who Trust Us Watch Video There is no other tool at this level of excellence capable of providing actionable truths built from a foundation of statistical analysis. Trust me, TrustYou is the only one. – Manager, The Shark’s Tail Watch Video I’m using TrustYou Analytics and the dashboard to get an overall overview about the reputation. TrustYou groups all reviews and we receive data that can be clustered and analyzed. We save time and we gain knowledge about the individual hotels and the entire group. TrustYou delivers the right data to identify strengths and weaknesses that help us to learn what the guest wants and needs.” – Rainier Meißner, Online Reputation & Digital Advertisement, Leonardo Hotels We have been using TrustYou for four years now. The daily monitoring and daily downloads of reports is an essential feature for our quality department. Our goal is to meet the needs of our customers by delivering the best value for money experience to improve the customer journey and learn from them during and after the stay.” – Francesca Vivaldi, Head of Offline Marketing, B&B Hotels TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. – Head of Guest Service, Heidiland Watch Video We are using TrustYou’s Marketing, Surveys and Guest Feedback Analysis. Working with TrustYou gives us insights about what guests are saying . For us, getting actionable guest data and digging deep is essential to make the most impactful changes and to drive our product and offers. – Alex Hannon, Customer Experience Manager, Leonardo Hotels [TrustYou] feeds into the decision making of all areas of the organization. The data helps to validate all initiatives put into practice in the organization as we can measure the effects on customer’s satisfaction instantly. – ORM Manager, Fattal Hotels TrustYou helps you understand your customer and deliver exceptional value Book a Demo Ready to take customer understanding and engagement to the next level? Let us show you how TrustYou empowers your business to easily manage your reputation, more effectively engage with customers, and grow your revenue Indicate your specific interest: Our hotel needs new technology to improve. How do people discover my destination? Can we take a closer look at TrustYou’s data? I am already a customer and want to meet with the team Country* United States of America Canada Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Indian Ocean Territory British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Cook Islands Costa Rica Croatia Cuba Curaçao Cyprus Czech Republic Côte d’Ivoire Democratic Republic of the Congo Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Korea, DPR Northern Mariana Islands Norway Oman Pakistan Palau Palestinian Territory Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Réunion Saint Barthélemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Korea, Republic of South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Syria Taiwan, Republic of China Tajikistan Tanzania, United Republic of Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu U.S. Virgin Islands Uganda Ukraine United Arab Emirates United Kingdom US Minor Outlying Islands Uruguay Uzbekistan Vanuatu Vatican Venezuela Viet Nam Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Organization Type* Hotel Restaurant/Bar Hotel Chain Management Company PMS, IBE or E-commerce solution OTA Destination Marketing Tourism Associations Tour Operator Other Yes, I agree to receive marketing communications from TrustYou sent to the provided email address. I agree to the processing of my personal data by the TrustYou GmbH (Schmellerstraße 9, 80337 Munich) for this purpose. I can revoke my consent at any time and without giving reasons, i.e. by clicking the unsubscribe link at the end of each email newsletter. [Privacy Policy] Products CXP CDP chatAI Customer Stories Hotel Group Restaurant OTA DMO Resources Blog Webinars Ebooks Events...